DMM Reduces Lead Time by 50%
As the largest 3D printing service bureau in Japan, DMM had a fleet of printers to fulfill their customers orders. Still, when they needed to shorten lead times and keep quality standards high, it was Nexa3D who answered the call.
DMM is a full-service agency that offers a variety of solutions including cloud based contract modeling services, 3D printing consultation, rental services, and complete operation. They print more than 1.5 million parts a year on a fleet of 50+ industrial printers that utilize a wide range of materials such as advanced plastics, resins, and metals.
Quantity Isn’t Always Enough
As the largest 3D printing service bureau in Japan, DMM had no shortage of printers to fulfill their client’s orders. Still there were some customers who demanded even higher quality, and faster turn times.
Setting a New Standard
The NXE 400 enables engineers to develop new applications and workflows that would have been unachievable in the past.
Offering Customers More
DMM is able to uphold their reputation as a premier 3D service bureau and with the addition of the NXE 400, offer their customers drastically reduced turn times at a comparable cost.
Meeting customer’s increased requirements
Although DMM has a vast network of industrial 3D printers with a variety of capabilities, their current selection of printers could not meet the turnaround time and quality requirements of some of their customers.
As a leading service bureau that prides themselves on bringing affordable and reliable industrial-grade printing services to the masses, they knew they had to find a way to stay ahead of the competition. They set out to find a printer that could drastically reduce their lead times without sacrificing quality.
One choice for unmatched speed
Ultrafast speed and reliable quality were DMM’s top two requirements when it came to evaluating potential printers. They turned to their trusted 3D printer supplier Brulé, to help them with their search. With Brulé’s extensive 3D printer experience and knowledge, they were able to confidently recommend Nexa3D’s NXE 400 3D printer as the best contender for their needs.
We are still wowed when watching [the NXE 400’s] remarkable speed. And, watching detailed parts get created in minutes definitely feels like the future.
– Douglas Krone – Founder Brule
Leaps in productivity and added value
In December of 2019, DMM became the first Nexa3D user in Japan with their purchase of five NXE 400 printers. By adding these printers to their fleet, it enabled DMM to create added value for their customers and make huge gains in productivity. With Nexa3D’s advanced Lubricant Sublayer Photo-curing (LSPc) technology, DMM was able to ensure quality finished parts. They have also been able to drastically reduce their turnaround times by 50%. Previous lead times of one to two weeks were now being quoted at just two to three business days and they plan to incorporate one-day turnaround service.Download PDF